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Rental Conditions / General Terms and Conditions

  1. The rental of our rental items implies the acceptance of our general terms and conditions, which are explained below.

  2. The rental rate is only valid for consecutive days.

  3. Bad weather or other hindrances do not exempt the hirer from paying the rental fee.

  4. In case of illness or injury of the hirer during the rental period, the following regulation
    1. applies if a medical certificate/doctor’s note is presented: immediate return of the rental equipment
    2. no rental fee from the date of issue of the medical certificate onwards
    3. credit note or return of money from the date of issue of the medical certificate for the remaining rental days already paid for.

  5. If a medical certificate is not presented in the event of injury or illness, the full rental rate will be charged.

  6. The rental equipment may not be passed on to third parties.

  7. The rental equipment is not insured against breakage and theft. In the event of theft, a police report must be made and the current value of all items must be reimbursed.

  8. Insurance: It is possible to insure the items you rent from us. The insurance fee is 10% of the rental price. Deductible: Ski € 100.-, for all other articles, the current value has to be replaced!

  9. Insurance conditions
    1. In case of theft of a rental item, a report must be filed immediately with the police at the place of damage!
    2. Without a report to the local police, the insurance is not valid!
    3. The insurance is only valid after full payment of the insurance fee!
    4. The insurance is valid for a maximum of 14 days from the start of the rental period and applies to all rental items of the insured person at Tuxer Sporthaus Heim OG.
    5. The insurance is personal and cannot be passed on to third parties!
    6. In case of theft from stationary rooms (ski cellar) and at Après Ski bars, this insurance does not apply.

  10. In the event of wilful damage, the repair costs will be charged.

  11. Rentals after 2 p.m. will only be charged from the following calendar day.

  12. The return – without additional costs – to Tuxer Sporthaus can take place until 10:30 a.m. of the next day.

  13. We accept no liability for accidents of any kind.

  14. The rental costs are determined by the category chosen by the customer, as well as the chosen rental period according to our rental rates, which can be found on our website. Our prices include all taxes, at the rate applicable at the time of rental.

  15. Payment is always made on the spot by credit card (Visa, Mastercard, Amex, Diners), EC Maestro Card, or cash.

  16. Cancellation: In case of illness or accident occurring within the rental period, the rental conditions remain valid. Only the equipment of the person directly affected can be returned and thus charged according to the absolute days used (only on presentation of a medical certificate and return of the rental items).

  17. Personal data: Tuxer Sporthaus Heim OG processes personal data of the customers for a specific purpose and in accordance with the applicable legal provisions. The personal data provided for the purpose of the rental will be used for the fulfilment and processing of the contract. This data will be treated confidentially by us and will not be passed on to third parties who are not involved in the ordering, delivery, and payment process.

  18. Tuxer Sporthaus cannot be held responsible for delays in the issue of equipment due to circumstances beyond their control, in particular accidents, delays in the return of previous rentals, changes in regulations, force majeure, sale of rental skis, etc.
    In these circumstances, Tuxer Sporthaus will do everything in its power to ensure that the customer is provided with equipment of equal or better quality in accordance with the stock available in our shop.

  19. The place of jurisdiction in each case is the district court of Zell am Ziller.

We ask the guest to treat our material appropriately. Thank you for the trust.